**Dealing with Difficult Behaviours - Brisbane**

**Dealing with Difficult Behaviours - Brisbane**

We've all been there. That one colleague who interrupts every meeting, the team member who rolls their eyes at every suggestion, or the person who seems to turn every conversation into an argument. You know exactly who I'm talking about, don't you? Maybe it's the passive-aggressive co-worker who agrees to everything in meetings but then sabotages projects behind the scenes, or perhaps it's someone who just can't take feedback without getting defensive.

Here's the thing - difficult behaviours aren't going anywhere. In fact, with workplace stress at an all-time high and teams more diverse than ever, you're probably dealing with challenging personalities more often than you'd like. The good news? Most of these behaviours aren't personal attacks on you, and there are proven strategies to handle them without losing your sanity or your professionalism.

This isn't about changing people - that's not your job and frankly, it's impossible. Instead, you'll learn how to protect your own energy while maintaining productive working relationships. We'll cover the real-world scenarios you face daily: how to respond when someone constantly shoots down your ideas, what to do when a colleague takes credit for your work, and how to deal with that person who seems to thrive on workplace drama.

You'll discover why some people behave the way they do (spoiler alert: it's usually not about you), and more importantly, you'll develop a toolkit of responses that actually work. We're talking about practical strategies you can use immediately, not theoretical concepts that sound good in a textbook but fall apart in the real world.

**What You'll Learn:**
- How to stay calm and professional when someone pushes your buttons
- Techniques for setting boundaries without creating enemies
- Ways to redirect negative conversations back to productive outcomes
- Strategies for dealing with different types of difficult personalities (the complainer, the know-it-all, the credit-stealer, the passive-aggressive colleague)
- How to document and escalate issues when necessary
- Methods to protect your own mental health while managing challenging relationships

**The Bottom Line**

You'll walk away with confidence knowing you can handle whatever personality challenges come your way. No more dreading meetings because *that person* will be there. No more losing sleep over workplace conflicts. You'll have a clear action plan for each type of difficult behaviour and the skills to implement it effectively. Most importantly, you'll learn how to maintain your professionalism and integrity while refusing to let others' behaviour control your day.

This training gives you back your power in the workplace. When you know how to handle difficult behaviours confidently, you can focus on what really matters - doing great work and building positive relationships with the colleagues who actually want to collaborate. Trust me, after this session, you'll wonder why you put up with so much drama for so long without having these essential skills in your toolkit.